Effective Date: December 22, 2025

Magic Red Panda LLC, a Delaware limited liability company, which operates the Bento service (“Bento,” “we,” “us,” or “our”), values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website located at https://heybento.com, and our related products and services (collectively, the “Services”).

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

  • Name, email address, and other contact information
  • Phone number, if you choose to provide one or communicate with us via SMS/MMS
  • Documents, receipts, invoices, images, and other files you upload or send to us
  • Communications you send to us, including emails and text messages

    • Information Collected Automatically

    When you use the Services, we may automatically collect:

  • IP address
  • Device and browser information
  • Operating system
  • Usage data and log information related to your interaction with the Services

    • We do not use tracking technologies for third-party advertising.

    How We Use Information

    We use the information we collect to:

  • Provide, operate, and improve the Services
  • Process, analyze, and organize documents you submit
  • Communicate with you about your account, uploads, or requests
  • Provide customer support
  • Maintain security, prevent fraud, and enforce our terms
  • Comply with applicable legal obligations

    • We do not use personal information for third-party advertising.

    Text Messaging (SMS/MMS)

    If you choose to send us text messages or multimedia messages (SMS/MMS), including documents or photos: • Messaging is user-initiated • We may reply by text only as necessary to process your request or provide customer support • Message frequency varies • Message and data rates may apply, depending on your mobile carrier

    You may opt out of receiving text messages at any time by replying STOP. For help, reply HELP or contact us at support@heybento.com.

    How We Share Information

    We do not sell personal information.

    We may share information only in the following circumstances:

  • With service providers that help us operate the Services, under confidentiality obligations
  • To comply with applicable laws, regulations, subpoenas, or legal processes
  • To protect the rights, safety, or security of Bento, our users, or others
  • In connection with a merger, acquisition, or sale of assets, as required by law

    • Data Security

    We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

    No system can be guaranteed to be completely secure.

    Data Retention

    We retain personal information for as long as reasonably necessary to:

  • Provide the Services
  • Fulfill the purposes described in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

    • You may request deletion of your account or personal information, subject to legal or operational requirements.

    Your Rights and Choices

    Depending on your location, you may have rights to:

  • Access, correct, or update your personal information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities

    • Requests may be made by contacting privacy@heybento.com.

    Children’s Privacy

    The Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and provide notice as required by applicable law.

    Contact Us

    Magic Red Panda LLC

    Email: privacy@heybento.com

    Website: https://heybento.com

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